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Online Care Support (OCS) Service Menu

CSO Home Visit - £40
Broadband Assistance £21 Monthly
Equipment - £100
ICT - Inhome Computer Trainer - £80
INA - Individual Needs Assessment - £80
OCA - Online Care Assistant - £20 Monthly
LSS - Legal Support Service - FREE
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Each case is different and so a full service may not be needed in all cases.

Please select the services required from the list provided. 

  • The Intake process requires a Survey Form to be completed. (View Form). If the client is able to complete the form online, there is no charge. However if a CSO visit is required, the costs are as follows: The initial CSO visit is £40 and £20 thereafter unless the CSO needs to be accompanied
  • Broadband if needed is arranged with a national provider and generally costs £21 monthly or £252 for a year's service.
  • You may or may not already have a computer, however we would look to provide you with a tablet computer for around a £100 - £150
  • The ICT provides individual computer use training on a weekly basis for a minimum of 4 weeks. The ICT will help you to get better use of your computer as well as learning to use Skype which is essential to the service.
  • Separating the issues, devising solutions and planning can be difficult for an individual concerned with their wellbeing. The INA provides you with an assessment for your use and also a plan that you can follow for wellbeing improvement.
  • To help you to follow your plan and to assist you where needed the OCA will visit with you on a monthly basis for a full year. If you do not require or need to use all 12 visits the remainder will be refunded.

The full OCS service generally costs around £920 for the year including VAT and £80 administration costs.


Payments can be made monthly and it is recommended that clients utilise all aspects of the service except for Broadband Assistance and Equipment as some clients may prefer to supply their own equipment and Broadband service.